الفهرس 
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Abstract
Patient safety management identifies the elements necessary for the management and
improvement of patient safety. A quality management system gives the framework needed to
monitor and improve performance in any area. The current study seeks to assess nurses’ perception
of patient safety management in ISO 9001-2008 certified and non certified Cairo university
hospitals. A descriptive comparative study design was utilized to achieve the aim of the present
study. The study was conducted at the New Kaser El-Aini Teaching Hospital and El Manial
specialized Hospital. Convenient samples of (27)unit nurse managers and(53) staff nurses where
working at the medical ICUs in New Kaser El-Aini Teaching Hospital (ISO 9001- 2008certified
hospital) and (12)unit nurse managers and (60) staff nurses working at the medical ICUs in El
Manial Specialized Hospital (non ISO 9001-2008 certified hospital) were included in the study.
For the purpose of this study, two patient safety management questionnaires were modified and
utilized. The current study showed that the majority of unit nurse managers and staff nurses
had a good perception of patient safety management in both ISO 9001-2008 certified
hospital and non ISO 9001- 2008certified hospital. The results concluded that there was no
statistical differenece between unit nurse managers perception of patient safety management in ISO
9001-2008 certified and non ISO 9001- 2008certified hospital and there were statistical
significant differences between staff nurses perception of patient safety management in ISO 9001-
2008 certified and non ISO 9001- 2008certified hospital. The study recommended that patient
safety requires continuous monitoring from managers by raising awareness of hospital staff about
patient safety policies and procedures and should provide safety education to health care team
members that include training on team-work and education about communication skills.