الفهرس 
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Abstract
The present study aimed to improve quality of data management in primary health care centers in Ismailia city which is needed to improve quality of health care in primary health care centers. It was a cross sectional study conducted on 105 of medical records and 105 patients attending primary health care centers in Ismailia city.
According to the results of the current study 52% of medical records were accepted after review of these medical records according to criteria of completeness and 48% of medical records were unaccepted. 40% of participants were satisfied with medical care they received and 60 % of participants were unsatisfied. Use of medical record system increases patient satisfaction as most of patients 65.6% felt that medical Record system has improved the overall quality of care at the center
In the present study the lowest data concerned in medical records was. Unresolved problems from previous visit addressed 10.5%. Patient education was documented 8.6%. The worst was Outreach efforts documented when patient fails to keep appointments 0%.
The most frequently cited reasons for participants’ dissatisfaction in this study were Lack of cooperation between the health center and the specialist regarding referral (29.5%) and inability to see the regular physician every visit (24.8%).
85.9% of people registered at the centre were satisfied and 46.2% of people not registered were satisfied.
This study showed positive correlation between quality of medical records and patient satisfaction.