الفهرس 
Importance and benefits of Communication
Effective communication in nurses’ interaction andOnly 14 pages are availabe for public view
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Abstract
Communication is the key factor in providing and managing the care of patients with mental illness. Peplau stated that the nursepatient relationship is the core of mental health nursing and that the behaviors of both nurse and patient interacting together play a significant role in the quality of patient care and its outcome.
Although communication is the foundation of the nurse-patient
relationship, psychiatric nurses have been criticized for their lack of interaction and therapeutic engagement with patients. Many variables within the psychiatric setting affect communication, for example, factors related to the individual nurse, such as level of expertise, physical limitations and physical factors such as pain and grief, mental or emotional state, orientation, preconceptions. Interpersonal factors include differences in educational levels, Language, cultural and intellectual differences in both nurse and patient may affect the quality of communication Barriers to effective communication can impede or deform the message. There may be physical barriers that often occur due tom the environment. As second barrier can be the system fault. It refers to problems with the system in an organization, examples include a
lack of clarity in responsibilities. Attitudinal barriers occur as a
result of problems with staff, examples include poor management, communication errors and personal attitudes of individual staff due to lack of motivation and insufficient training