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العنوان
A Study on the Relationship Between Providing Industrial Catering Services and Job Satisfaction \
المؤلف
Aly, Ahmad Kamal.
هيئة الاعداد
باحث / Ahmad Kamal Aly
مشرف / Farida M. Megahed
مشرف / Rania Hafez Mahmoud
مناقش / Rania Hafez Mahmoud
الموضوع
Job satisfaction.
تاريخ النشر
2016.
عدد الصفحات
85 p. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
السياحة والترفيه وإدارة الضيافة
تاريخ الإجازة
1/1/2016
مكان الإجازة
جامعة مدينة السادات - كلية السياحة والفنادق بالسادات - Hotel Studies Department.
الفهرس
Only 14 pages are availabe for public view

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Abstract

As indicated by Kinton and Ceserani (1999) the provision of food and beverage for people of all ages, in all walks of life, at all times of the day or night and in every situation shows the variety of scope which is to be found in catering industry.
The catering industry or what is increasingly being called food service forms a substantial part of the hospitality industry and, as such, it can be regarded an industry in its right. The catering industry is considered to cover all undertakings concerned with the provision of food and beverage ready for consumption away from home (Estham et al., 2001) and (Walker, 2006).
The workplace is the ultimate community-based setting for health intervention. Many workers are present in their work at least eight hours a day, six days a week, where an opportunity exists to provide them with what may be their only wholesome meal of the day. In addition, there are few laws that stipulate when, where and how workers gain access to food during working hours. from this standpoint, two factors are of special importance: temperature control and nutrition system, especially that there are thousands of employees who are operating with low efficiency as a result of overheated workrooms or inadequate dietaries (Scanlon, 2000).
1.2 Research Problem
Recently, there has been increasing interest from the part of big companies in Egypt to set up convenient meals to their staff. Therefore it was important to highlight the relation between the provision of appropriate meals for the working groups in the organizations and its positive effect on the level of the employees’ job satisfaction.
1.3 Research Objectives
The aim of this study is to explore some issues about the providing of catering service in industrial areas and its impact on the staff satisfaction. Therefore, three objectives were developed. They are to:
1- Critically review relevant literature related to the issues of catering service and their impact on the staff satisfaction
2- Explore the importance of the provision of catering services for workers in industrial zones in Egypt, such as foodstuffs, medicine and iron factories and their job satisfaction.
3- Identify the relation between the provision of catering services for workers in industrial areas and their staff satisfaction level
1.4 Research Hypotheses
-Hypothesis (1): There is a statistically significant relationship between the provision of catering services for workers in industrial zones and their job satisfaction.
-Hypothesis (2): There is a statistically significant differences for the axis of the relation between the presenting of catering services to workers in industrial areas , and the job satisfaction due to their demographic characteristics (work type – Gender – age – Job - experience)
1.5Research Methodology
-The sample of the study
The sample of the study consists of a random sample of the workers and employees in three factories:
1-The Foodstuffs Factory ( in 6 October City)
2-The Iron Factory (in El-Sadat City)
3-The Medicine Company (in New Cairo City)
-Data collection
A self- administered questionnaire was prepared, piloted and distributed to all the staff (workers and employees) of the three factories subject of the study.