الفهرس 
Tools of nursing care assessementOnly 14 pages are availabe for public view
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Abstract
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In recent years the quality of service delivery has become
anr important focus of attention for every one employed in health care. Quality is not just an
abstracted concept, it means mJeting agreed requirements, formal and informal at lower co t,
at first time and every time (Roberston, 1994 and
Beckford, 1998). Measurement of quality is becoming a comer
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stQne in the nursing quality improvement program. Workers
mhst measure it, not the top managers as recommended by Daft
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(1991).
/ .: The aim of the study was to assess the relationship b tween job satisfaction
and quality of nursing performance th ough (a) estimating job satisfaction level of staff
nurses, (b) a sessing quality of patient care delivered by the included
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nurses in the study.
i The subjects of these study was the 88 nurses who were ptadicing at El Demerdash Hospital in the
selected units and meeting the criteria of having not less than one year of experience and
254 patients who meeting criteria of
hbspjtalization not less than 3 days. The study tools for data collection were (a) nurses’ job
satisfaction questionnaire, (b)
pktients’ satisfaction questionnaire and (c) observation
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checklist. All the three tools developed by the investigators and
tdsted for validity before using. Data was collected from F;ebruary the first to the end of June
2001. A pilot study was done before the data collection.
- Results of the study indicated low quality of nursing care and nurses seemed to be
satisfied.
- The hypothesis of the study was rejected since there was no, relationship found between job
satisfaction and quality of their performance.
- Type of departments was found to affect the nurses’ satisfaction.
- The study data revealed that nurses using functional method were more satisfied than nurses
using case method, while the performance of the case method nurses was better than functional
method nurses.
- Data revealed that nurses working on morning shift were more satisfied than afternoon shift
nurses.
- The study data elicit that patients with short hospital stay were more satisfied than
patients with long hospital stay.
- Data shows that there is increase of the satisfaction with the increase frequency of admission.
The hypothesis of the study was assumed that the quality of nursing performance of the satisfied
nurse will be better than quality of nursing performance of the dissatisfaction nurse. This
hypothesis was rejected by the study which concluded that there was negative relationship between
nurses job satisfaction and the quality of their performance.
1. There is should be hospital nursing care standards to be designed and communicated to
nursing care providers.
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2. Quality programs should be designed and implemented to
ithe hospital system to deals with new trends and continuing
/lserving the quality.
3. tudying of other types of nursing care methods which suits
f the hospital system rather than the functional method.
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4.1Patients view points about the different aspects of the hospital care should be consider as
integral part of quality cycle.
s./In service education program for nurses should be inserted .
/ to the hospital system and address aspects of hospital care.