الفهرس 
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Abstract
Computerized Maintenance Management Systems are increasingly being used to manage and control plant and equipment maintenance in modern manufacturing and service industries. CMMS technology has proven its ability to enhance business performance time and time again. CMMS packages may be used by any organization that must perform maintenance on equipment and property. Some CMMS products focus on particular industry sectors (e.g. the maintenance of vehicle fleets or health care facilities). Other products aim to be more general. CMMS is software that is used to schedule and record operation and preventive/planned maintenance activities associated with facility equipment. The CMMS can generate and prioritize work orders and schedules for staff to support ”trouble” calls and to perform periodic/planned equipment maintenance. Upon completion of a work order, performance information, such as the date work was performed, supplies/inventory, and man hours expended, typically is loaded into the database for tracking, to support future operations/planning. Companies that use CMMS programs can see a range of benefits. The benefits of implementing a CMMS are well documented in numerous books and articles, and could fill many pages, but in essence, a CMMS provides the ability to capture information and make powerful decisions about an organization’s valuable assets. As maintenance management often accounts for as much as 40% of operational budgets, the savings made possible from increased efficiency and reduction of waste can be staggering. The first point to note when selecting a CMMS is that not all are made equal. A featureby- feature comparison of product specifications may lead you to believe that there are few differences, but closer inspection will separate the solutions. CMMS technology has proven its ability to enhance business performance time and time again. However, the path to effective implementation is not always easy—complexities often arise as a result of trying to align an entire company behind the concept. Companies using CMMS solutions should establish standards for asset tag numbers and associated sequential item numbers for CMMS data, and it is important to define maintenance standards and verify that those standards are followed. Implementing standard practices, documentation procedures, and protocols ensures that the data managed within the CMMS is up to date and accurate. CMMS appeals to a wide range of industries. Companies needing to efficiently organize asset records extend equipment life spans or identify key performance indicators (KPIs) for cost-cutting can use CMMS to set higher business goals.