الفهرس 
فهرس الموضوعاتيوجد فقط 14 صفحة متاحة للعرض العام
 |  | from | 185 |  |  |
| | | from | 185 | | |
المستخلص
The problem of study The human element expresses the basic wealth in the institutions and organizations of all types of production, service, government and eligibility. These elements include all individuals working in the organization of different types and specialties. In the field of production, service workers and the auxiliary professions in any organization and distinguishes human resources from other types of other productive resources as resources that think, plan and implement the information available on the projects they are able to choose In order to achieve the desired prosperity of different institutions, it is necessary to develop and develop the performance of individuals through the training process and the success of any training program is not related to the extent to which the benefit to participants through the addition of new information or provide them with special skills, but the success of the program in the extent to meet the training needs that the Foundation seeks to meet This emphasizes the importance of training for social workers and therefore the importance of identifying the training needs for them. Based on the importance of social protection programs and services provided by the Takaful and dignity program, In addition to the tasks and responsibilities of the staff, it was necessary to prepare and train the staff of the program by providing courses and training programs that provide them with the skills, skills and expertise they need, which helps to facilitate access to the assistance and services provided by the program in a better and appropriate manner The study of the training needs of the employees of the Takaful and Dignity Program is an important topic in the social service. The study will be interested in identifying the training needs of the Takaful and Krama Center staff to improve their professional performance so that they can provide the assistance provided by the program easily. Takaful and dignity as a variable to improve professional performance
Second: The importance of the study The importance of the study is as follows 1 Social institutions are the most important areas of professional practice of social service and thus the identification of training needs helps the professional growth and continuing education of social workers and thus develop professional practice in this field 2- Determine the training needs of the employees of the Takaful and Dignity Program helps develop the skills and abilities of social workers to develop their work and raise their professional performance 3- Identifying training needs helps identify deficiencies in service delivery 4- The process of identifying training needs is an important and crucial process for the effectiveness of training programs and the identification of training needs is the basis for all elements of the training process and helps to focus on good performance, the basic objective of training in the absence of the identification of training needs or inaccurate identification, wasting effort, time and money 5- Deviate training needs is one of the pillars of training, which leads to the development of morale among employees, where training leads to a sense of growth in knowledge or skills or expertise and this makes the individual self-respect and feel happy and this feeling will be a strong motivation to work and increase production Third: The objectives of the study A. Determine the training needs of the employees of the Takaful and Dignity Program And other sub-goals emerge from it 1- Identifying the knowledge needs of the employees of the Takaful and Dignity Program 2- Determine the technical needs of the employees of the Takaful and Dignity Program 3- Determine the value needs of the employees of the Takaful and Dignity Program B. Determining the level of professional performance of the employees of the Takaful and dignity program C. Identification of the obstacles faced by workers in the Takaful and Dignity Program D. Identify the proposals facing the employees of the Takaful and dignity program E. Identify the proposed planning scenario to satisfy the training needs of the employees of the Takaful and Dignity Program to improve their professional performance Fourth: The study questions The problem of the study through the above shows the problem of study in the following questions A. What are the training needs of specialists working in the Takaful and Dignity Program? And other sub-questions arise from it
1- What knowledge is required for employees of the Takaful and Dignity Program
2- What are the skills experienced by the specialists in the Takaful and dignity program
3- What are the value needs of employees in the Takaful and Dignity Program
B. What is the level of professional performance of employees of the Takaful and dignity program
C. What are the obstacles facing employees of the Takaful and dignity program
D. What are the proposals facing the employees of the Takaful and dignity program
E. What is the proposed planning scenario to satisfy the training needs of the employees of the Takaful and dignity program to improve their professional performance
Fifth: Concepts of the study:
The concepts of the study are as follows:
1- The concept of training needs
2- The concept of the world
3- The concept of the Takaful and Dignity Program
4- The concept of professional performance
Sixthly: Methodological measures:
A. Type of study: This study is one of the descriptive studies through which accurate information can be obtained that depicts reality, diagnoses and contributes to the analysis of its phenomena, which is based on the determination of specific characteristics or position that is more specific. Therefore, the current study aims to monitor and determine the training needs of the employees of Takaful and dignity program as a variable to improve their performance Vocational training.
B. Methodology used: The study was based on the scientific methodology using the comprehensive social survey methodology for the employees of the Takaful and Karama program in Assiut Governorate, Assuit Social Solidarity Directorate and all its 188 departments and social units.
C. Fields of study:
1- Spatial domain: The spatial area of study is represented in the Directorate of Social Solidarity in Assiut and all departments and social units affiliated with it.
2- Human domain: The human field of study is determined in all the employees of the Takaful and Karama program in the Social Solidarity Directorate in Assiut and all its 188 social departments and social units.
3- Time domain: The period of conducting the field study, which began 2/5/2019to 24/6/2019
Seventh: Results of the study
The study is as follows:
A. Answer the first question of the study: ”What are the training needs of the employees of the Takaful and Dignity Program?”: Through the results of the field study, the training needs of the employees of the Takaful and Dignity Program are determined as follows:
1- Cognitive needs: The results of the study showed that the level of cognitive needs as defined by the workers reached (2. 19) which is the average rate, according to the following indicators:
- Knowledge about how to search databases of all kinds.
- Knowledge about the composition of the database and data on the beneficiaries of the program.
- Knowledge of how to propose necessary amendments to the laws and regulations governing the benefit of the Takaful and Dignity Program.
2- Skill requirements: The results of the study showed that the level of skilled needs as determined by the workers reached (2. 2 5), which is the average rate, according to the following indicators:
- Dexterity in organizing and managing time to perform the required tasks on time.
- Skill in using database programs for beneficiaries of the program.
- Skill How to consult and refer to experts at the ministry level to solve the problems facing the beneficiaries of the program.
3- Value requirements: The results of the study showed that the level of value needs as defined by the workers reached (2. 2), which is the average rate, according to the following indicators:
- The need for the Secretariat to respond even if there is no truth in the request.
- The right of everyone to contribute to the affairs of his society and to take responsibility for him.
- The need to adhere to the principle of confidentiality at work.
The level of training needs of the employees of the Takaful and Dignity Program as a whole: The results of the study showed that the level of training needs of the employees of the Takaful and Dignity Program as a whole as determined by the workers reached (2. 2 1), which is the average rate, according to the following indicators:
Technical needs.
Cognitive needs.
Value requirements.
B. Answer the second question of the study: ”What is the level of professional performance of the employees of the Takaful and dignity program?”: The results of the study showed that the level of professional performance of the employees of the Takaful and Dignity Program as defined by the employees reached (2. 03), which is the average rate, according to the following indicators:
1- Care for the highest-priority groups and prioritize social care.
2- I make the necessary follow-up and reports to beneficiaries of the program.
3- I prepare all the professional records complete.
C. Answer the third question of the study: ”What are the difficulties facing the professional performance of the employees of the Takaful and dignity program?”: The results of the study revealed that the level of difficulties facing the professional performance of the employees of the Takaful and Dignity Program as determined by the workers reached (2. 2 1), which is the average rate, according to the following indicators:
1- Lack of the number of employees in the program disproportionate to the number of cases.
2- Weak resources and possibilities of the founder.
3- Weak knowledge of employees in community institutions that may serve beneficiaries.
D. Answer the fourth question of the study: ”What proposals to improve the professional performance of the employees of the Takaful and dignity program?”: The results of the study showed that the level of proposals for improving the professional performance of the employees of the Takaful and Dignity Program as defined by the employees reached (2.37) which is high, according to the following indicators:
1- Increase the number of employees in the program in social units in proportion to the number of beneficiaries.
2- Develop the professional performance of the employees through the implementation of many training courses.
3- Increase the resources and possibilities in the institution.
Third: Results related to the correlation matrix of the relationship between the training needs of the employees of the Takaful and dignity program: The results of the study showed that there is a statistically significant relationship (0.01) among the training needs of the employees of the Takaful and Dignity Program (cognitive needs, skill needs, value needs, and needs as a whole).