الفهرس 
IntroductionOnly 14 pages are availabe for public view
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Abstract
Background: aging is a gradual physiological degradation that causes organ system function to deteriorate and physiological reserves to dwindle, causing challenges for elderly people’s functional activity. This study outlines the challenges that the elderly face while seeking health-care services at Beni-Suef University Hospital. Aim of Study: the aim of this study was to assess the challenges being faced by elderly people in accessing health services at Beni-Suef University Hospital. Research design: the research design used in this study was descriptive research design. Setting: the study was conducted at outpatient clinic. Sample: a convenience sampling of 100 elderly patients aged 65 and above, of both sexes, who attended the outpatient clinic seeking health care services at Beni-Suef hospital. Tools: An interview questionnaire was used for data collection that included five parts: sociodemographic characteristics, medical history, availability, and accessibility of health care services, barriers and challenges that the elderly face in accessing health care services, the elderly’s satisfaction with health care services, and suggestions. Results: outpatient clinics were favored by 48% of participants, who were seen for medical examinations and investigations. 94% of participants had transportation difficulties, 73% of participants were waiting for a long time to be diagnosed. 66% did not have health insurance coverage. Conclusion: there is a statistically significant difference between elderly people gender and accessible preferred health settings; a highly significant difference between elderly people’s satisfaction and health service challenges; and there is a highly statistically significant difference between elderly people’s residence and health service challenges. Recommendation: encourage the government to develop new policies to provide free health insurance for all elderly people; as well as raise awareness of the difficulties that the elderly face in accessing health care services at Beni-Suef University Hospital.