الفهرس | Only 14 pages are availabe for public view |
Abstract : Parents’ satisfaction represents an important indicator for the quality of health care delivery, and it is a widely accepted factor, which needs to be studied repeatedly for better functioning of health care systems. Aim of the study: The study was aimed to asses parental satisfaction with nursing care provided for their children undergoing minor surgeries. Research design: Descriptive design was utilized to conduct the study. Setting: The study was conducted at Surgical Daily Care unit at pediatric hospital affiliated to Ain Shams University Hospital. Subjects: total eighty parents accompanied their children from one month to twelve years old undergoing minor surgeries admitted to the previously mentioned settings over a six months periods. Tools for data collection: Two tool an interview questionnaire sheet to assess characteristics of parents, children and their knowledge about satisfaction and Likert scale to assess parents satisfaction regarding the care provided for their children undergoing minor surgery. Results: less than half of the studied parents had good knowledge regarding satisfaction with nursing care for their children undergoing minor surgery, while the quarter of the studied parents had poor knowledge level. Additionally more than third of the studied parents was high satisfactory with the care provided to their children undergoing minor surgery. Conclusion: Based on the present study findings, it was concluded that less than half of the studied parents had good total knowledge regarding nursing care satisfaction for their children undergoing minor surgery, while the quarter of the studied parents had poor total knowledge level. Additionally, more than two fifth of the studied parents had high total satisfactory score regarding the care provided to their children undergoing minor surgery. Furthermore, the more than fifth of them had low total satisfactory level.. Also, there were highly statistically significant relations between the studied parents’ total knowledge, total satisfactory score regarding the care provided to their children and their personal characteristics Recommendations: parents’ satisfaction survey should be carried out routinely to improve the efficiency and quality of health services provided in surgical units .Replication of the study using a larger probability samples from different setting and population to generalize. |