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Abstract
Countries are now organized and positioned among its peers according to their levelsof technology implementation, which could be measured by their governmental levelof technology adaptation. The noticed success of Electronic Commerce in privatesectors within the last few years resulted as well in a strong influence on the publicsector. E-commerce allows not only the companies but also individual citizens toexchange information and conduct business transactions. More and more citizens arefeeling the importance of technology usage and realize the benefits of accessibleinformation and services, and moreover, they are demanding those benefits from theirgovernments. This led to the emergence of a new concept ”Electronic Government”which reshaped the relationship between the governments and the citizens. ElectronicGovernment has become the catchword covering many activities and attempts toinnovate and modernize the field of public administration, which, in general, isorganized in a rather rigid and bureaucratic manner.
In the last few years, E-Government became a fundamental complement to thesuccessful implementation of a range of other governmental policy targets. As it wasclearly linked to the international competitiveness of an economy and wasfundamental driver of economic growth along with monetary, fiscal, and tradepolicies. E-Government pushed the limits of traditional government, changing theway in which government functioned and fostering a culture that made the customerand citizen central to everything it did. It involved building an integrated, enablinginfrastructure that could meet the requirements of today’s environment, while beingreadily adaptable to new and innovative developments.
While the benefits of E-Government were growing, there remained a need for a betterunderstanding of the impact and role of it. However, there was a need to define an EGovernment agenda, and give priorities and specific recommendations on how bestto move E-Government forward.